华人加速器 Refund Policy
Last Updated: April 15, 2025
Thank you for choosing 华人加速器! We are committed to providing quality service. This Refund Policy ("Policy") explains your eligibility and the application process for refunds after purchasing paid subscription services through our official website (https://huarenjsq.top/). Please read it carefully.
1. Scope of Application
This Refund Policy **only applies to** paid subscription services purchased directly through the 华人加速器 **official website**. For services purchased through third-party platforms (e.g., Apple App Store, Google Play Store, etc.), the refund process and policy will follow the regulations of the respective platforms. Please contact the relevant platform directly to apply for a refund.
2. Refund Eligibility and Timeframe
We offer a conditional money-back guarantee for users purchasing our services for the first time. The specific refund timeframe depends on the type of subscription plan you purchased:
- Monthly Plan:
Within **7 days** from the date of successful payment for your first purchase, you can apply for a full refund if you are not satisfied with the service.
- Other Plans (e.g., Quarterly, Annual, etc.):
Within **15 days** from the date of successful payment for your first purchase, you can apply for a full refund if you are not satisfied with the service.
7-15 Day Money-Back Guarantee
- The refund period starts from the successful payment date of your **first** purchase.
- Refund requests exceeding the specified time limit will not be accepted.
- Subscription **renewals** are generally not eligible for this refund policy, unless otherwise mandated by local law.
- We reserve the right to refuse refund requests if you violate our Terms of Service.
- Each account is eligible for the first-purchase money-back guarantee only once.
3. How to Apply for a Refund
If you meet the above refund conditions and wish to apply for a refund, please follow these steps:
- Prepare Necessary Information:
Please prepare your 华人加速器 registered account (usually your email address) and a screenshot of the payment proof for your service purchase (the screenshot must clearly show the order number, payment amount, and payment date).
- Send Email Application:
Send your registered account and payment proof screenshot to our customer service email: xuxiake2012@gmail.com. Please indicate "Refund Request - [Your Registered Account]" in the email subject.
- Wait for Processing:
Upon receiving your refund request, we will review it within 3-5 business days. Once approved, the refund will be returned via your original payment method. The actual arrival time depends on the processing speed of the payment channel.
Please ensure the information you provide is accurate so we can process your application promptly.
4. Refund Processing
Once the refund is processed, the corresponding service duration will be deducted or the account will be processed accordingly. The refund will be returned to the account or card used for the original payment. Please note that it may take some time for the refund to arrive due to bank or payment processor reasons.
5. Policy Modifications
We reserve the right to modify this Refund Policy at any time. Any modifications will be posted on our website, and the "Last Updated" date will be updated. We recommend checking periodically. The modified policy will apply to services purchased after the publication date.
6. Contact Us
If you have any questions about this Refund Policy, please contact us via email: xuxiake2012@gmail.com